Privacy Policy

Palmetto & Pine Holiday Lighting respects your privacy. This policy describes the information we may collect through our website, how we use it, and the choices available to you.

Information you provide

When you request a quote, contact us, or communicate about a project, we may collect your name, phone number, email address, property address or city, requested service, preferred timing, project details, photographs, and any other information you choose to share.

Information collected automatically

Our website and service providers may automatically receive limited technical information, including IP address, browser type, device type, pages visited, referring page, approximate location, and interaction data. This information supports security, diagnostics, and site improvement.

How we use information

We use information to respond to inquiries, prepare estimates, communicate about projects, schedule and provide services, maintain customer records, improve the website, prevent misuse, and meet legal or operational obligations. We may also send service-related follow-ups or marketing messages where permitted.

How information is shared

We do not sell personal information. We may share information with trusted providers that help operate our website, communications, scheduling, payment, analytics, or business systems; with professional advisers; or when disclosure is required to protect rights, safety, or comply with law.

Data retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, including customer service, business records, dispute resolution, security, and legal obligations. Retention may vary based on the type of information and our relationship with you.

Data security

We use reasonable administrative and technical measures intended to protect information in our care. No website, email system, or transmission method can be guaranteed completely secure, so please avoid sending highly sensitive information through general inquiry forms.

Your choices

You may decline to provide optional information, unsubscribe from marketing messages, adjust browser cookie settings, or contact us to request access to, correction of, or deletion of information associated with you, subject to applicable exceptions.

Children’s privacy

This website is intended for property owners, managers, and adults seeking holiday lighting services. We do not knowingly collect personal information from children under 13 through the website.

Third-party websites

Links and embedded tools provided by maps, social platforms, or other third parties are governed by their own privacy practices. We encourage you to review those policies before providing information directly to another service.

Changes and contact

We may update this policy as our services, technology, or legal obligations change. The date above shows the latest revision. For privacy questions or requests, email hello@example.com or use our contact page.

Questions? Contact our team.